FAQ

1. Where do you ship?

We currently ship only within the United States. International shipping is not available at this time.

2. Do you offer free shipping?

Yes. We provide FREE shipping on all U.S. orders, with no minimum purchase required.

3. How long does order processing take?

Orders are processed within 3–4 business days after payment confirmation. This includes order verification, quality checks, and packaging.

4. How long does shipping take?

Once shipped, delivery usually takes 5–6 business days. Shipping times may vary due to location, carrier delays, or weather conditions.

5. Can I track my order?

Yes. After your order ships, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking updates.

6. What is your return policy?

We accept returns within 7 days of delivery, provided items are unused, unworn, and returned in their original condition with all tags and packaging.

7. Do you offer exchanges?

Yes. Exchanges are accepted within 10 days of delivery, subject to product availability.

8. When will I receive my refund?

Approved refunds are processed within 5–10 business days after we receive and inspect the returned item.

9. What should I do if I receive a damaged or incorrect item?

Please contact us within 48 hours of delivery and provide photos or videos. We will arrange a replacement or refund at no additional cost.

10. How can I contact customer support?

You can reach us via: